Public Workshops

The Engagement Exchange

Leadership Communication for a Multi-Generational Workplace

Ideally for Supervisors and Sub-ordinates

Generational differences can create friction or fuel innovation. This two-day workshop, the first in a two-part series, uses the Myers-Briggs Type Indicator (MBTI) as a neutral, non-judgmental language to explore differences in working style, decision-making, and communication preferences. Participants leave with greater understanding and a concrete collaborative project.

It is the foundation for a broader leadership journey into cultural intelligence, inclusive leadership, and navigating a diverse workforce.

Certificate in Leadership Communication

Leading with Confidence, Clarity & Connection

AI Augmented

This programme equips leaders to communicate with confidence, credibility, and emotional intelligence in high-stakes moments, helping them build trust, frame messages strategically, and project authentic leadership presence.

Successful learners will be awarded Certificate of Professional Development by Bakke Graduate University USA and Madonna Doyle & Associates.

Positive Influence

The Five Behaviours That Drive Performance

Clarity • Focus • Follow-through

Translate priorities into precise, repeatable behaviours through disciplined closed-loop communication — setting expectations, confirming understanding, and following up without micromanaging.

The Empathy Edge

Leading Connection for Collective Strength

Empathy as a performance lever

Empathy training is a risk mitigation and performance lever that improves retention, collaboration speed, decision quality, customer-facing brand consistency, conflict resolution, and reduces manager burnout.

The New Communication Landscape

Special for the Golden Years

Designed to empower professionals over 50 to confidently and effectively use AI tools. Hands-on experience with practical applications tailored to nonprofit work, fundraising, and content creation. Participants learn by doing, save time, produce higher-quality work, become more multi-skilled, and build confidence in a supportive environment.