Operational leaders, Supervisors and Managers need to ensure that the organisation satisfies the market for its products and services at an acceptable level of service quality. Many of their efforts can flounder without effective leadership conversations.
Effective leadership conversations will provide Operational leaders, Supervisors and Managers with appropriate communications skills, attitudes and knowledge to:
- Coach, motivate and develop team members
- Understand the different ways team members receive information and learn
- Manage meetings for maximum benefits of time, energy and financial resources
- Negotiate with team members work-life harmony approaches that benefit the team, the task, and the individual
- Understand and leverage Social Media tools that foster collaboration, facilitate creativity and increase productivity
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